Call

M-F 8am to 8pm, Sat – 9am to 12pm

+800-55111770 (for all countries except Italy)
+800-125594 (for Italy)

Email

M-F 8am to 8pm, Sat – 9am to 12pm

Email Us

Shipping & Charges

Shipping and handling charges per order (delivery for most standard orders within 5-7 business days)

Standard Shipping Costs:

Austria 5.05 €
Italy 4.35 €
Netherlands 4.55 €
Belgium 5.35 €
Spain 4.35 €
Portugal 4.35 €
Denmark 48.7 kr
Poland 16.1 zl
Switzerland 8.4 chf
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Shipping Rules & Restrictions

La Mer offers Standard Shipping Service. Online orders are shipped and delivered Monday through Friday, excluding major holidays. Orders placed on Saturday and Sunday, the next working day will be processed.

  • Most orders shipped via Standard Service are processed and shipped in 1 - 2 business days, depending on product availability.
  • Most Standard orders are delivered within 2 to 5 business days from the order's ship date.
  • All orders are shipped by UPS. For Austria orders are shipped by DHL.
  • We only deliver to your billing country.
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Payment Methods

The following Credit/Debit cards accepted for payment are:

  • MasterCard
  • Visa

We're sorry, we do not accept:

  • CODs
  • Layaway plan
  • Personal Checks
  • Postal Orders

Important information:

  • For your security, your billing name and address must match that of the credit card used for payment. We reserve the right to cancel any order that does not match these criteria.
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Maximum Purchase Policy

We regret that we must limit orders to no more than three (3) units of any item with a maximum purchase of € 3000 per customer. If you have any questions please contact us at +800-55111770 (for all countries except Italy) and +800-125594 (for Italy) or Contact Us and we will be happy to assist.

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Security Online

At La Mer Online, we appreciate how important security is to you. We implement various security measures in accordance with industry standards to protect the security of your personal information, both on line and off line. If you have any questions about security at the Site, you can email us by clicking here.

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